Privacy Policy

Who we are

This privacy policy sets out how Milton Keynes Centre for Integrated Living (MKCIL)  collects, stores and uses data that you give the business when you use our website or services. This website is owned and operated by MKCIL, a charity incorporated in England, registered charity number: 1096402.

Our website address is:


MKCIL is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. We will notify you of any updates to ensure that you are happy with any changes. This policy is effective from 1 January 2023.

Under data protection law, individuals have a right to be informed about how we use any personal data that is held by MKCIL. We comply with this right by providing ‘privacy notices’ (sometimes called ‘fair processing notices’) to individuals where we are processing their personal data.

How we collect information

We collect personal information in a variety of ways:

  • Directly from you e.g. at an event
  • From others e.g. an employer paying for our disability awareness course
  • Via our website

Why we collect information

  • To give you information you have asked for
  • For administering courses
  • For providing evidence of support
  • To record your relationship with us
  • To help us understand how we can improve our services and information

What we collect

Depending on the service you use, we may collect the following information:

  • Personal details such as name, date of birth, (for  benefit application support)
  • Personal characteristics such as ethnicity, disability or health issues
  • Contact information (e.g. email address) and contact preferences
  • Demographic information such as post code
  • Purchase information. We use third party providers for financial services who are also required to comply with the data protection regulations to protect your data.
  • We may also hold data about individuals received from other organisations such as schools, employers or other third sector organisations

Please be aware that we may use for marketing purposes but you can unsubscribe at any time.

What we do with the information we gather

We require this information for the following reasons:

  • Support our training service provision 
  • Monitor progress of any support we provide
  • Audit compliance and internal record keeping
  • To assess the quality of our services
  • To comply with data protection legislation


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

MKCIL takes no responsibility for the content of linked websites and links should not be taken as an endorsement of any kind unless expressly stated by us. We have no control over the availability of the linked pages and are only made available to you for your convenience.


Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of our website and to compile statistical reports on website activity.

You can set your browser not to accept cookies, however, please be aware that some of our website features may not function as a result.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, you will be required to ‘opt in’ to communications MKCIL.
  • If you have previously agreed to us using your personal information for communications, you may change your mind at any time by emailing us via our contact page.

You may request details of personal information which we hold about you under the General Data Protection Regulation 2018. If you would like a copy of the information held on you please contact us via our contact page or write to the address below:


330 Saxon Gate

Milton Keynes


If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at the above address. We will correct any information found to be incorrect, promptly.

Governing Law

This Privacy statement is governed by the laws of England and Wales.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

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